Tracked 24

The Royal Mail has had a tough year keeping up with demand and with local outbreaks in some delivery depots means mail hasn't been delivered for weeks at a time. The added pressure of Black Friday is always an extra challenge but now even more is done online. So we are making it compulsory to checkout with either Tracked 24 or Special delivery to get your items.

Why Tracked 24?

When depots are overwhelmed certain postage types are prioritised over others and Special Delivery followed by Tracked 24 are the top 2 forms of postage for Royal Mail.

Also for slower forms of postage there is a longer time you have to wait to claim. So even if items are delayed with Tracked 24 we will be able to get our money back faster and remake and send items.

Tracked 24 Prices

We are helping out by covering the cost up to 100% depending how much you order.

- £0-20 = £4.99
- £20.01 - 29.99 = £3.99
- £30-39.99 = £2.99
- £40-49.99 = 1.99
- £50+ = Free

Do you ship worldwide?

The short answer is Yes! We ship worldwide but it varies which options you have in each country and the cost. 

International Shipping

The standard shipping we offer is £9.99 for most countries outside of the UK. This is done through the national postal service in the UK (Royal Mail) working with your countries local postal service to get it to you. 

This service varies in times with an aim of 3-6 days to the EU / 7-10 days rest of the world. This is not available for all countries though as some have a proven track record of terrible service including lots of lost items. Saudi Arabia is a good example so we use Couriers Instead.

Courier options are the most reliable way but still not guaranteed at the moment with Covid how it is. We use FedEx and UPS mostly as they offer the most competitive rates and collect from us.

Can I Arrange My Own Collection?

Yes, we are happy for you to arrange your own shipping but please message us first and then we can invoice you and let you know when your item will be ready to collect.

I wanted to forward some information from an interview in the guardian with some scientific experts when it comes to Covid-19 and handling of packages from the virus.

Is there a risk of being infected by groceries and packages that we have delivered?

**Marcus:**It’s a low risk, but it’s possible that if someone is delivering a package to your house and they are sick, that may be a route for transmission. I would recommend that any time something new comes into your household, be conscious of washing your hands after handling it.

**Iwasaki:**The [virus’s] stability is pretty good on the cardboard. Once you get those packages, open them, quickly throw away the cardboard, wash your hands, and try to avoid touching your face. Take any measures that you can to minimize contact from the surface of the package to your face.

Is it possible the contents of a package could have been contaminated by whoever packed it?

**Iwasaki:**There’s definitely a possibility of contamination, but it’s much more likely that the outer cardboard itself will come into contact with a lot more people than what’s inside. And if it takes days to get to your home, whatever virus that was inside will be deactivated already.